Privacy Policy
Winning Warrior Krav Maga DBA WIN Martial Arts
Effective Date: May 4, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Winning Warrior Krav Maga DBA WIN Martial Arts ("we," "us," or "our") does not share customer SMS opt-in information, including mobile phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data and consent information is kept strictly confidential.
1. Information We Collect
We may collect the following types of information:
Personal Information:
• Name
• Email address
• Phone number
• Physical address, if provided
• Payment information when you make a purchase
• Opt-in records and timestamps for communication channels, including SMS and email
Non-Personal Information:
• IP address
• Browser type
• Device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication:
• Records of inquiries and service requests
• Class scheduling details and preferences
• Appointment details
• Program interests
• Service history and feedback
2. How We Use Your Information
We use collected information for:
• Providing and improving our martial arts, Krav Maga, self-defense, and youth/adult class programs
• Processing transactions and payments
• Responding to inquiries
• Scheduling introductory classes
• Sending appointment confirmations and reminders
• Communicating with you about programs, updates, and promotions when you have opted in
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages from Winning Warrior Krav Maga DBA WIN Martial Arts related to our services.
Messages may include class scheduling, appointment confirmations, appointment reminders, customer care responses, gym updates, program updates, promotional offers, events, class opportunities, and special programs.
SMS consent is optional. Consent to receive SMS messages is not a condition of purchase. You may request information, submit a form, or schedule a class without agreeing to receive SMS messages.
Opt-In & Consent:
• You will only receive SMS messages if you have explicitly opted in.
• We maintain records of opt-in actions when available.
• Non-marketing SMS messages may include class scheduling, appointment reminders, customer care, and gym updates.
• Marketing SMS messages may include promotional offers, events, class opportunities, and special programs.
• Marketing SMS messages are only sent when you separately opt in to receive marketing text messages.
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable messaging laws and guidelines.
Opt-Out Instructions:
• You may cancel SMS messages at any time by replying STOP.
• After replying STOP, you may receive a final confirmation message confirming that you have been unsubscribed.
• No further SMS messages will be sent unless you re-opt in.
• Opt-out requests are processed promptly.
Message Frequency & Content:
• Message frequency may vary based on your interaction with our business.
• Messages may be related to class scheduling, appointment reminders, customer care, gym updates, program updates, promotions, events, and special programs.
• We do not send promotional SMS content without specific marketing consent.
Help & Support:
• Reply HELP for assistance.
• You may also contact us directly at winnma66@gmail.com or 804-620-7761.
• Customer support is available during regular business hours.
Carrier Information:
• Message and data rates may apply.
• Mobile carriers are not liable for delayed or undelivered messages.
• Supported carriers may include AT&T, Verizon, T-Mobile, and other major and regional carriers.
SMS Data Protection Statement:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with service providers, such as SMS delivery providers, customer service tools, scheduling platforms, or other vendors that support our direct services, is permitted only as necessary to provide those services.
All other use case categories exclude text messaging originator opt-in data and consent. SMS opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes.
We implement reasonable data protection measures to safeguard SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information with:
Service Providers:
• Third-party vendors who assist in our operations, such as payment processing, appointment scheduling, website hosting, CRM tools, email communication, and customer support
• SMS aggregators and providers solely for the purpose of delivering messages you have consented to receive
• Service providers that help us operate our website, scheduling system, and communication tools
All service providers are expected to maintain appropriate confidentiality and security standards.
Legal Compliance:
• If required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers:
• In the event of a merger, acquisition, restructuring, or sale of assets
• In such cases, your data remains protected under the terms of this policy
All the above categories exclude text messaging originator opt-in data and consent. SMS opt-in data and consent information will not be shared with third parties or affiliates for marketing or promotional purposes, except with providers necessary to deliver the text messaging services you have consented to receive.
5. Data Security
We implement and maintain reasonable security measures to protect your personal information, including:
• Secure access controls
• Reasonable safeguards for sensitive data
• Employee and vendor access limitations where appropriate
• Website and system security practices
• Backup and recovery measures where applicable
Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We strive to use commercially reasonable means to protect your information, but we cannot guarantee absolute security.
6. Cookies & Tracking Technologies
We may use cookies and similar technologies to:
• Analyze website traffic and user behavior
• Remember preferences
• Improve website functionality and user experience
• Measure the effectiveness of our website, marketing, and services
You may control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.
7. Your Rights & Choices
You have the right to:
• Access, update, or request deletion of your personal information
• Opt out of marketing emails by using the unsubscribe link when available
• Opt out of SMS messages by replying STOP
• Request information about how we process your data
• Withdraw consent for future communications
To exercise these rights, please contact us using the information in Section 10.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of third-party websites.
This Privacy Policy applies only to information collected by Winning Warrior Krav Maga DBA WIN Martial Arts through our website, forms, scheduling tools, and direct communications.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will be available on our website with the effective date listed above.
For significant changes, we may notify users by email, website notice, or other appropriate communication methods.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, contact us at:
Winning Warrior Krav Maga DBA WIN Martial Arts
10090 Midlothian Turnpike
Richmond, VA 23235
Phone: 804-620-7761
Email: winnma66@gmail.com
Website: https://www.winmartialarts.com
By using our website and services, you consent to this Privacy Policy.